Know Your Passenger Rights
As an air passenger, you have more rights than most airlines will admit.
What Are Air Passenger Rights?
Air passenger rights are rules that protect you when things go wrong—like flight delays, cancellations, or lost baggage. These rights vary by region, but three basic protections are nearly universal:
Right to Information
You must be told what's going on—clearly and promptly.
Right to Care
If you're stuck at the airport, you're often entitled to meals, lodging, and help.
Right to Compensation or Refund
When disruptions aren't your fault, you may be owed money. Simple as that.
Don’t Fall for These Airline Excuses
Airlines often use vague terms to avoid paying. Watch out for:
- Operational issues (usually not extraordinary)
- Crew availability (often compensable)
- Weather (ask for proof—it must be extreme and unexpected)
If you’re unsure, we’ll analyze your case at no cost.
Do You Have a Claim?
You might be eligible if:
- Your flight was delayed 3+ hours
- Your flight was cancelled with short notice
- You were denied boarding due to overbooking
- Your bags were lost or delayed internationally
Even if the airline says no, you still might qualify. Let us verify it for free.
What You’ll Need
To file a claim, you typically need:
- Booking confirmation or boarding pass
- Proof of delay/cancellation (emails, screenshots)
- Any expenses (like meals or hotels) you had to cover
We’ll handle the legal work. You just upload and relax.
Your Rights Around the World
Different countries have different laws. Our team handles claims under:
- EU Regulation 261/2004
- Canada’s APPR
- US DOT refund rules
- Brazil’s ANAC Resolution 400
- The Montreal Convention for baggage issues
You don’t need to know the fine print—we do.
Still Not Sure?
That’s exactly why we’re here.
Check your flight in under 2 minutes. We’ll tell you if you have a case—and handle the rest.